Data Controller
Zephyroxquebl
104 Columbia Rd, London E2 7QA
United Kingdom
Email: info@zephyroxquebl.world
Data Collection
We collect the following categories of personal data:
- Contact data: Name, email address, and message content when you submit an order or contact form.
- Technical data: IP address, browser type, device information, and pages visited (see Cookie Policy for details).
- Transaction data: Order details and purchase history.
Note: We do not collect data from individuals under 18 years of age. Our products are not intended for minors.
Purposes of Data Use
We process your data for the following purposes:
- Processing and fulfilling your orders
- Communicating with you about your orders and enquiries
- Improving our website and services
- Complying with legal obligations
- Analytics (with your consent, where required)
- Advertising and conversion measurement (with your consent, where required)
Legal Basis
We process your data based on:
- Contract performance: To fulfil orders and provide services you have requested.
- Legitimate interests: To improve our services and ensure website security.
- Consent: For marketing communications and non-essential cookies.
Data Retention
We retain your data only for as long as necessary:
- Order and transaction data: 7 years (for legal and accounting requirements)
- Contact form submissions: 2 years
- Analytics data: 26 months (when consent is given)
- Marketing preferences: Until you withdraw consent
Your Rights (GDPR)
Under the General Data Protection Regulation, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your data
- Restriction: Limit how we process your data
- Portability: Receive your data in a structured format
- Object: Object to processing based on legitimate interests
- Withdraw consent: Withdraw consent at any time where processing is consent-based
To exercise these rights, contact us at info@zephyroxquebl.world. You also have the right to lodge a complaint with a supervisory authority.
Security Measures
We implement appropriate technical and organisational measures to protect your data, including:
- HTTPS encryption for all data transmission
- Secure storage and access controls
- Regular security assessments
- Staff training on data protection
Data Sharing
We may share your data with:
- Payment processors (to complete transactions)
- Shipping providers (to deliver orders)
- Service providers who assist our operations (under data processing agreements)
- Advertising partners (e.g., Google) for measurement and ad delivery, only with your consent where required by law
We do not sell your personal data.
Advertising and Google Ads
If you arrived at our website via a Google Ad, we may use conversion tracking and similar technologies to measure ad performance. Google may use cookies and similar technologies as described in Google's Advertising Policy. You can manage your ad preferences at Google Ad Settings. This processing is based on your consent where required under UK GDPR. We comply with all applicable advertising regulations including the UK Code of Non-broadcast Advertising and Direct & Promotional Marketing (CAP Code).
International Transfers
If we transfer data outside the UK/EEA, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).
Contact
For privacy-related enquiries: info@zephyroxquebl.world